"Witty and serious; saved me on some really critical strategic decisions"
"I'm forcing my top executives to follow and learn something real"
"There're a lot of Asian deep dives and it gives me a better grasp of my business in this region, especially when I need to work globally"
"I wished more people are as analytical and straightforward as Desmond; a real pro doesn't sell out to other people. That's critical if you need to improve your business and not listening to 'yes-men' staff"